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Feb 11 2002 Kelly Norton
Why is it so hard to understand that product specs should be challenged before the end of the development process?
"I'm trying to use your hammer like a screwdriver and it isn't working."
"We really need it to work as a screwdriver."
"Are you going to make it work as a screwdriver?"
"If you wanted a screwdriver, you should have asked for one 2 months ago when I said ‘Now, what exactly do you need?’ Instead you shook your head excitedly when I offered you a hammer and continued to smile when I explained the various limitations of hammers."
"Well, what am I going to use for a screwdriver?"
"Don't know, your sharp foresight, maybe?"